Add-on during evaluation

[ClaireS]

Hi There

I am currently running an eval of JIRA Service Desk with Confluence. We'd like to add Share Attachments as an add-on to the evaluation. I have downloaded the .jar file as per instructions and copied the licence key. Then, the instructions tell me to go to the Confluence admin are and manage add-ons. From there I should be able to 'upload add-ons' but this option isn't available. Please can you help?

Many thanks
Claire

[Nic Brough -Adaptavist- · Accepted solution]

Are you using OnDemand? You cannot install addons into OnDemand (you can install some, but via your OnDemand management account, not in Confluence, and the list is strictly limited)

[Gorka Puente _Appfire_]

Hi Claire,

Try this link

https://keinoby.atlassian.net/admin/users/sign-up

Please, raise an issue and we'll be in touch with you. We are thinking of implementing a version for onDemand.

Cheers,

Gorka

[ClaireS]

Hi Gorka

I clicked on the link but haven't got login credentials for the screen it takes me to. Would love to log this as Share Attachments for onDemand instance would be of benefit to us (following trial!).

Thanks

Claire

[Gorka Puente _Appfire_]

Hi Claire,

I'm one of the developers of Share Attachments. If you are still interested in a onDemand version of our product, please raise a ticket in https://keinoby.atlassian.net/so we can give priority to it.

Regards,

Gorka

[ClaireS]

Thanks Nic. That'll be the reason. Its a shame because Share Attachments would of sorted a problem nicely for us but we don't want the hassle of running JIRA in house so we'll stick with OnDemand.