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Add-on Security and Encryption Licensing Problem.

After installing the license for Security and Encryption - ServiceRocket, it is complaining that "Confluence Security and Encryption Plugin has not been licensed. Please contact ServiceRocket to purchase a license."

Just installed add-on with new license.

4 answers

The license for your plugin is located in your ServiceRocket account.  Install it in the Confluence Administration area.  On the left-hand side under ServiceRocket Plugins, click Security and Encryption and install the license.

Regards,

Kay

Kay:

the license is already installed.  That's why I'm not sure why it says I'm unlicensed. 

we have the same problem, licence is installed, latest version

What's the version number? I've tested with v2.3.10 but didn't get the error. Perhaps can you share with us screenshot of webpage showing this error?

We are also using version 2.3.10. Here are the Screenshots: http://imgur.com/a/Gjjgn BTW: The messed up stylesheet is caused by the new Confluence default Theme, it looks normal with the Dokumentation layout. Is this also only a problem on our server or is this a known issue?

Hello Chris, Rainer,

Which version of Security & Encryption plugin installed in your Confluence? This issue should have been fixed in v2.3.7.

 

Thanks&Regards,

Ziana

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