Account time outs randomly

Hello Everyone,

We have an issue in our Confluence installation wherein whenever we try to use redirect macro or include macro while editing a page, we are logged out. When we login again, we are unable to save the page as we are logged out again (in other words, we are stuck in a loop).

 

The only way to get out of this loop is to close the browser and clear cache and login again to Confluence. But the downside to this is all the changes we made in a page are lost. This is literally made it impossible to use Confluence in our production.

 

Please see the screenshots attached.

 

Before.PNGAfter.PNG

 

Can somebody from this awesome community help us out?

 

Regards,

Navin Vijaykumar

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