Account time outs randomly

Hello Everyone,

We have an issue in our Confluence installation wherein whenever we try to use redirect macro or include macro while editing a page, we are logged out. When we login again, we are unable to save the page as we are logged out again (in other words, we are stuck in a loop).


The only way to get out of this loop is to close the browser and clear cache and login again to Confluence. But the downside to this is all the changes we made in a page are lost. This is literally made it impossible to use Confluence in our production.


Please see the screenshots attached.




Can somebody from this awesome community help us out?



Navin Vijaykumar

1 answer

Do you have any other applications installed/running on that machine?

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Friday in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

264 views 11 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you