It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Accidentally user-directory crash

Fabian Toth Sep 05, 2013

Hi,

i have accidentally deactivated the internal user directory from confluence and can't login now. Is there a possibility to undo this from the outside of the system?

Thanks

1 answer

0 votes
Yew Teck En Atlassian Team Sep 05, 2013

It's possible to activate the directory through database providing you're unable to access using any admin account in Confluence. Here's the documentation on how to retrieve the password: https://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rights

As for making the internal directory active, check out the step 5 under "Put Internal Directory in First Position" section of the page which has the sql query to do so. Make sure you backup your database before any modification in database.

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Confluence

6 Awesome Ways to Apply Trello, JIRA and Confluence to your Project

I attended  Atlassian Summit 2019  and learned a lot from the presenters, attendees and knowledgeable Atlassian product managers. The presentations I attended focused on applying Agile, pla...

2,323 views 11 27
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you