Accidentally deleted "Configure other Applications" entry in JIRA.

[Craig Coburn]

Now I can't log in to Confluence.

I tried deleting my Confluence Config file and starting over.  That does reestablish the link to JIRA and I can log in with those accounts again.

BUT when I restore my Confluence data (probably the whole site) then I am not able to log in.

Unfortunately I don't know the root Confluence account or if there even is one since it was configured to use JIRA users from the get go.  I can see a whole mess of local users from Windows AD in the backup file.

Thanks for any help.

[105349 · Accepted solution]

Hey Craig!

That is a frustrating situation.  

If it were me, the first thing I would probably do is get a local admin password configured for Confluence ASAP.  Even though user management was delegated to JIRA, there should still be a local admin you can log in with, (or you can create a new one).

If you can't retrieve those credentials from whoever was responsible for the instance before, you'll have to go through these steps:

Restore Passwords To Recover Admin User Rights

It's going to require a fair bit of DB work, but it may be a blessing in disguise.  Having a local admin account is insanely handy.

Aside from that, do you have backups from before you deleted the entry in question? 

Good luck!

[Craig Coburn]

Cody, thanks for the link.  That worked like a charm.  I was hesitant since I have little experience with SQL, but it worked verbatim in our MS SQL instance.  I added a "local" (local to Confluence) admin account and we are back in.  I'm thinking we never actually created a local admin account since we just latched it right up to our JIRA install.  I will be latching it back up to JIRA again, but I'll leave that local admin count in there as well.

Thanks Again.

[105349]

Awesome!  Great to hear, Craig.

If you have a second, I'd appreciate you marking this as answered.  Thank you!!