API access is broken

Our development team has been experiencing the following issue this past week.

We have a script that uses the API to do certain things that is no longer working.The error comes through as a locked account, but looking into it further led us to seeing xmlrpclib being deprecated. Here’s the error: xmlrpclib.Fault: <Fault 0: "java.lang.Exception: com.atlassian.confluence.rpc.AuthenticationFailedException: Attempt to log in user 'devemail' failed. The maximum number of failed login attempts has been reached. Please log into the web application through the web interface to reset the number of failed login attempts.”>

We were able to login to the web frontend with this account successfully without issue.

Has anyone else experienced this issue?

1 answer

0 votes
Steven Behnke Community Champion Jul 10, 2017

Look up the account in the Users admin menu option, does it say it's locked out? How many failed attempts?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

272 views 2 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you