A plugin is causing pageload an error on the login page, so I can't login to turn the plugin off.

The login page is loading as HTML code rather than rendering, so I can't sign in. Is there another route I can take to the admin so I can switch the plugins off??

2 answers

1 accepted

0 votes
Accepted answer

If you have an Atlassian hosted instance of Confluence, you will not have the needed access to complete the second part of Jobin's advice. If his first piece of advice doesn't work, best to enter a support request detailing the plugin name and a good maintenance window to have your instance restarted in (about 10 minutes of downtime to complete) and we will do the remove and restart.

IT is hosted, so I'll have to submit the ticket.

thanks!!!

0 votes

You will have to login for sure. But maybe you can directly go to http://{JIRA_URL}/plugins/servlet/upm#manage

The other way is ofcourse to stop JIRA, delete the plugin and restart!

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Organizing your space just got easier - Page Tree Drag & Drop is here

Hi Community! I’m Elaine, Confluence Product Manager. You may have read my earlier post about page tree in space navigation sidebar. I'm excited to share another improvement that helps you organize ...

118 views 3 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you