A plugin is causing pageload an error on the login page, so I can't login to turn the plugin off.

The login page is loading as HTML code rather than rendering, so I can't sign in. Is there another route I can take to the admin so I can switch the plugins off??

2 answers

1 accepted

If you have an Atlassian hosted instance of Confluence, you will not have the needed access to complete the second part of Jobin's advice. If his first piece of advice doesn't work, best to enter a support request detailing the plugin name and a good maintenance window to have your instance restarted in (about 10 minutes of downtime to complete) and we will do the remove and restart.

IT is hosted, so I'll have to submit the ticket.

thanks!!!

0 vote

You will have to login for sure. But maybe you can directly go to http://{JIRA_URL}/plugins/servlet/upm#manage

The other way is ofcourse to stop JIRA, delete the plugin and restart!

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