We running 4 confluence server in clustering (data centre). users were not able to access the application and they have got 403 forbidden error. somehow the issue is resolved by restarting the services.
error in at.log: datetime=2017-09-27 13:27:56,824 priority=ERROR thread=http-nio-8090-exec-910 category=rest.api.model.ExceptionConverter method=convertServiceException message=No status code found for exception, converting to internal server error :
in cat.log: 27-Sep-2017 01:26:13.109 WARNING [ContainerBackgroundProcessor[StandardEngine[Standalone]]] org.apache.catalina.valves.StuckThreadDetectionValve.notifyStuckThreadDetected Thread "http-nio-8090-exec-841"
anyone please assist me to identify the root cause?
we are using confluence 5.10.8 server
To find a root cause we will need to examine logs and other materials, so I opened a support ticket on your behalf. You should get an email from our portal shortly.
When your ticket is resolved, I will circle back to let the Community know what the issue turned out to be.
I attended Atlassian Summit 2019 and learned a lot from the presenters, attendees and knowledgeable Atlassian product managers. The presentations I attended focused on applying Agile, pla...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events