401 Errors on /rest/mywork/latest/status/notification/count

[HomeAway]

We see a transaction called /DropIfNotSetupFilter referencing the url /rest/mywork/latest/status/notification/count fail 1000's of times a day due to 401 errors. Appending to a base url produces a json formated {"count":25,"timeout":30,"maxTimeout":300}

Would like to know either how to fix so its not adding noise to our log monitoring or if its just simply safe to ignore/suppress.

[HomeAway · Accepted solution]

This is related to the Jersey bug that is bundled with Confluence 5.4.4 https://jira.atlassian.com/browse/CONF-29922 that causes an error when Confluence is accessed via Chrome and the default language is set to Spanish. The filter is called during this error.

2014-08-19 17:46:58,573 ERROR [http-10.x.x.x-80-61] [jersey.spi.container.ContainerResponse] logException Mapped exception to response: 500 (Internal Server Error)

javax.ws.rs.WebApplicationException: java.text.ParseException: String, es-419, is not a valid language tag

[Michael Regelin]

Hi,

Similar with us.

We just upgrade from 5.6.4 to 5.10.4 (confluence server) and the language is french.

But the error are retrive using Dynatrace. The Atlassian log is silenced.

{code}

<?xml version="1.0" encoding="utf-8"?><purepath_execution_tree><nodeinfo level="2" method="AuthenticationRequiredException: Client must be authenticated to access this resource." error_type="" argument="Client must be authenticated to access this resource." exec_total_ms="-" breakdown="CPU Total: 0 ms, Sync Total: 0 ms, Wait Total: 0 ms, Suspension Total: 0 ms" class="AuthenticationRequiredException" api="Exception" agent="DT_TOMPRD_650702S_Tom60_WIKIADM@tomprod20-08.ceti.etat-ge.ch:46874" elapsed_time_ms="0.8762089982628822"/></purepath_execution_tree>

{code}

[Jens Kasperek (Bosch GmbH)]

Same issue for us with Confluence 5.5.6. Several thousans of such messages on access log. Actually this is also causing some load

[dizmo inc]

Similar problem here (with different languages and Confluence 5.5.2):

confluence.example.com:443 111.222.333.444 - - [16/Nov/2014:06:23:16 +0100] "GET /rest/mywork/latest/status/notification/count?_=1416115397279 HTTP/1.1" 401 4782 "https://confluence.example.com/display/IN/My+Page" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/38.0.2125.122 Safari/537.36"

and

confluence.example.com:443 111.222.333.444 - - [16/Nov/2014:05:29:39 +0100] "GET /rest/quickreload/latest/4899406?since=1416068955772&_=1416112180231 HTTP/1.1" 404 4991 "https://confluence.example.com/display/IN/My+Page" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/38.0.2125.122 Safari/537.36"

Hundreds of 401 error message in the web server log file. What is the right procedure to get rid of these errors cluttering up our log files and therefore making them useless?