It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

2 Step Verification using Phone

How do I add my phone to the 2 step verification?  I have gone through the setup for 2 step verification but apparently my phone was never connected.

1 answer

Hi @Jack McCready

You've followed the instructions on this page to set it up?

If yes, try logging out and logging back in. Ensure you're logged out of all instances you have access to - you can view these on your Atlassian Account under "Products" - you can also log out from the Accounts section - which is worth a try!

If it still doesn't ask for verification, I'd suggest trying on a different browser or in hide mode on a web browser (eg. Incognito on Chrome) just to ensure it's not a browser setting or similar "remembering" your login.


Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Confluence

Lessons and Learnings: Six Months of Working Remote [Discussion]

Hey there, folks! For most of us, the past six months- yes, you read that right- have been a journey. More people than ever before have pivoted to working remotely, and navigating being on-scre...

5,966 views 4 6
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you