我需要把我的站点改为标准版

EastOnline
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July 28, 2024

WX20240728-133836.png

我选择更该我的计划, 直接弹出白屏, 然后我尝试取消订阅再恢复了订阅失败, 我提了3个工单,一直没有答复, 需要紧急支持, 因为这是我的商用wiki, 最好能通过会议远程指导我操作, 谢谢.

2 answers

1 vote
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 29, 2024

Hello @EastOnline,

Thanks for bringing this issue to us. I'm Shannon, and I'm with the Cloud support team. I found your other support tickets and see they are with the Customer's Advocates team.

I will flag them now, and someone from the Advocates will get in touch with you!

Take care, and speak soon!

Shannon S

Atlassian Community Support

0 votes
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 28, 2024

Hi @EastOnline ,

我已經尋求幫助了。

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