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Уведомление с ошибкой. Как устранить ее?

При отметке пользователя через @, сообщение на почту приходит с ошибкой.

Ошибка: The XML content could not be parsed. There is a problem at line 1, column 383. Parser message: Unexpected character '<' (code 60) excepted space, or '>' or "/>" at [row,col {unknown-source}]: [1,383]

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