When deploying confluence, an error is reported

[Si Li]

When I deployed confluence on windows, an error occurred. I don't know if it is the Datebase Drive problem or another problem. Please help me, thank you

[Nic Brough -Adaptavist-]

It could be almost anything, so we can't help you without more information.

What does the log say the problem is?

[Si Li]

the log is below:

The SystemInformationService could not be retrieved from the container. Therefore very limited information is available in this error report.
The SystemInformationService could not be retrieved due to the following error: java.lang.IllegalStateException: Spring Application context has not been set

Cause

java.lang.RuntimeException: javax.servlet.ServletException: com.atlassian.cache.CacheException: java.lang.IllegalStateException: The com.atlassian.confluence.util.velocity.ConfluenceVelocityResourceCache Cache is not alive (STATUS_SHUTDOWN)
    at com.opensymphony.sitemesh.webapp.decorator.BaseWebAppDecorator.render(BaseWebAppDecorator.java:37)

caused by: javax.servlet.ServletException: com.atlassian.cache.CacheException: java.lang.IllegalStateException: The com.atlassian.confluence.util.velocity.ConfluenceVelocityResourceCache Cache is not alive (STATUS_SHUTDOWN)
    at com.atlassian.confluence.util.profiling.ConfluenceSitemeshDecorator$ErrorSendingErrorHandlingStrategy.handleException(ConfluenceSitemeshDecorator.java:224)

caused by: com.atlassian.cache.CacheException: java.lang.IllegalStateException: The com.atlassian.confluence.util.velocity.ConfluenceVelocityResourceCache Cache is not alive (STATUS_SHUTDOWN)
    at com.atlassian.cache.ehcache.DelegatingCache.get(DelegatingCache.java:117)

caused by: java.lang.IllegalStateException: The com.atlassian.confluence.util.velocity.ConfluenceVelocityResourceCache Cache is not alive (STATUS_SHUTDOWN)
    at net.sf.ehcache.Cache$CacheStatus.checkAlive(Cache.java:4104)

[Nic Brough -Adaptavist-]

Ok, that's actually still a very generic message, but it is 99.9% documented on what types of things that can throw it!

The usual root causes of this problem are one or more of the 11 things documented at https://confluence.atlassian.com/confkb/confluence-does-not-start-due-to-spring-application-context-has-not-been-set-218278311.html

Some of them you'll be able to rule out (or fix) really quickly, some take a bit more time digging, but once you've checked and fixed one or more, then you should have a working Confluence on restart.

[Si Li]

OK,I know, Thank you!