It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Template for managed services company.

Hi,

I am working for a managed services company. We use Confluence for Documentation/"Knowledge base" purpose. I read confluence documentation about templates but it is not very clear how blank space template differ from Documentation template. I believe same page templates can be used in both spaces. The only one difference will be the overview page. Let me know if I am wrong.

I created by myself the following structure of pages:

Client 1

 Active Directory

 ADFS

 Antivirus

 Backup

 DHCP

 DNS

 etc...

Client 2

 Active Directory

 ADFS

 Antivirus

 Backup

 DHCP

 DNS

 etc...

........

Client N

Active Directory

 ADFS

 Antivirus

 Backup

 DHCP

 DNS

 etc...

I think it will be useful to create a "Managed Services" template with useful page templates or at least to provide an example of such Documentation/Knowledge base structure and not allow every confluence user to reinvent the wheel every time.

Thanks

1 comment

James_Dellow Community Leader Jan 09, 2020

The space blueprints can't be customised and the space content template just setups a consistent space overview (home) page when a new space is created.

Also consider that as Confluence doesn't allow duplicate page names in a space, you might want to consider creating a space per customer. Otherwise, you'll need to (for example) put the name of your client or some other unique reference into the page names.

e.g. 

Client A

- Active Directory - Client A

- ADFS - Client A

etc

Client B

- Active Directory - Client B

- ADFS - Client B

etc

If you do allocate a space per client, a marketplace solution like Copy Space for Confluence https://marketplace.atlassian.com/apps/1212099/copy-space-for-confluence?hosting=cloud&tab=overview means you could create a space to use as a template.

My main idea was to ask Atlassian to create space "Managed Services" blueprint. Same as they create blueprint for Documentation and Knowledge base.

Comment

Log in or Sign up to comment
Community showcase
Published in Confluence Cloud

Convert your old pages to the new editor

Hey Community 👋, Following the recent release of the new editor, we will be releasing the ability for users to convert existing pages from the legacy editor to the new editor. We’ve been resp...

2,136 views 21 16
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you