Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Is there any serious initiative at Atlassian to implement KCS?


KCS has so many benefits for a service based organization. Is there any plan to provide tools within JSD to implement simplified version of KCS?

For those who are new to KCS, you can find more information about KCS here:

Other providers such as Salesforce (Service Console) do provide ability to implement KCS using Salesforce. So this thread is to find out if JSD has any plans to do that. How customers of JSD have approached this? I saw a post from Atlassian about an article regarding KCS. But I am specifically referring to implementing KCS processes using JSD.


Thanks in advance!!

1 comment

I think you'll need to start by explaining what you think KCS is.  Given that it means "Kings College School" or a stationary supplier to me, I think you can probably understand that most people don't know what you're talking about

Fair enough! I have added the link to KCS on the original post.

They already do a process of review and update on their docs and software.


Log in or Sign up to comment
Community showcase
Published in Confluence

Watch 4 Confluence apps compete for Best App Demo in September's Appy Hours

Calling all collaborators! Appy Hours on the Atlassian Community is a monthly event where 4 Partner and app vendor presenters go head-to-head with 5-minute demos for the title of Best App Demo. I...

498 views 0 12
Read article

Atlassian Community Events