Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Is there any serious initiative at Atlassian to implement KCS?


KCS has so many benefits for a service based organization. Is there any plan to provide tools within JSD to implement simplified version of KCS?

For those who are new to KCS, you can find more information about KCS here:

Other providers such as Salesforce (Service Console) do provide ability to implement KCS using Salesforce. So this thread is to find out if JSD has any plans to do that. How customers of JSD have approached this? I saw a post from Atlassian about an article regarding KCS. But I am specifically referring to implementing KCS processes using JSD.


Thanks in advance!!

1 comment

I think you'll need to start by explaining what you think KCS is.  Given that it means "Kings College School" or a stationary supplier to me, I think you can probably understand that most people don't know what you're talking about

Fair enough! I have added the link to KCS on the original post.

They already do a process of review and update on their docs and software.


Log in or Sign up to comment
Community showcase
Published in Confluence

Welcome to the Confluence Holiday Workshop 🎁

Welcome to Confluence’s Holiday Workshop, where knowledge and collaboration collide! This year come celebrate the holidays with brand-new Confluence features to kickoff your new year, best practice...

425 views 11 31
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you