Contents Macro not showing on wiki

[Kerry Hooper]

I have added a contents macro in my confluence wiki article and published this to a project on our service desk. The article is showing but the macro is not I have used other macros such as expanding fields and these show up. However this one isnt working?

[Zak Laughton]

Hi Kerry,

I understand you cannot see the Table of Contents macro when viewing a Confluence page from Jira Service desk. This is a known bug, and is being tracked in Atlassian's public issue tracker here: 

• JSDCLOUD-3565 – Table of Contents Macro does not display on KB Pages from within the Customer Portal
• JSDSERVER-3565 – Table of Contents Macro does not display on KB Pages from within the Customer Portal

Feel free to watch, vote, and comment on the suggestion ticket to help our product team understand the impact of the request, which is evaluated according to the Atlassian Bug Fix Policy (Server, Cloud).

– Zak

[Dominic Lagger]

in this case, that should mean strange. 

Sorry for the wrong translation to english :) 

[Kerry Hooper]

suspect?!

[Dominic Lagger]

This looks very suspect and unfamiliar. Unfortunatley, at this stage I can't help you either. 

@Community, does anyone else know what to do or has any suggestion?

[Kerry Hooper]

This is what I see on confluence

This is how it looks to a service desk user sees

[Dominic Lagger]

Okay, this is the "table of contents" macro. 

The Table of Contents macro scans the headings on the current Confluence page to create a table of contents based on those headings. This helps readers find their way around lengthy pages, by summarizing the content structure and providing links to headings.

• How did you publish this page to the service desk?
• What it looks like for the service desk members? Do you have a screen shot of the not showing macro? 

[Kerry Hooper]

ooh not sure I dont think its either please see the screen shot 

[Dominic Lagger]

Hi,

There are 2 macros out of the box from confluence, where you can add content

• content by user
• content by label

Which one do you use? And are there just the pages, which are not shown? This might be a permission thing, where the service desk don't have the permission to view the content pages.