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Our admin, working with some plug ins, made a mistake and somehow the entire site is gone. Poof!
What's Atlassian's respose? You are out of luck.
They say only the DR backups are taken and they are only good in DR situations.
Well, it's a disaster for us! It's been months and months of work that are gone in a few seconds. And no way to recover? Really? What kind of customer service is this? Time for an alternative?