Recently I have been thinking about my company's collaboration environment, and how much it has grown in the past few years. The place I work currently has 5000+ employees. In 2 years, Confluence has been well received due to well created templates, in house training videos, and fast support. We also rolled out JIRA Core at the same time as Confluence.
[Background] We installed Confluence for our project services team, but it quickly consumed IT users. We have had organic growth of Confluence though-out business units who were sorely needing a "home base" / collaboration solution outside of email.
Why? This comes down to my topic's question.
I am staying a-float at the moment with the current amount of users (1200+) but when we open this up to the rest of the company, I want to make sure we have the proper staffing for support and training.
Our company's collaboration team consists of a primary administrator (me) who handles templates/testing/upgrades/training/etc and a backup who helps manage level 1 tickets.
How big is your collaboration team and what is your breakout of responsibilities?
Have a great day!
- Create your own custom emoji 🔥 - "Shake for Feedback" on mobile 📱 - An endless supply of GIFs via GIPHY 🤩 Is there anything quite as nice as a pleasant surprise? Comment below with what...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events