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Announcing changes to Microsoft Word import in Confluence


Someone else left this link, but I will leave it again.

This is the Jira ticket on fixing this broken enhancement.  Please go to this ticket and vote, watch, and leave a comment!! 

Like Rebecca Brooks likes this

Let me add one more thing, our functional requirements docs are 100-150 pages each with tables, text and images.  We are now loading them without splitting the sections and the performance is terrible.  This is a bad user experience all around.

Like # people like this

I agree with many of the comments before me. The new import function has dropped in value for my team, as the ability to upload Word Documents and split by heading was an important step in many of our processes and procedures.

A two-minute job has now become a nightmare as we're having to physically upload over one-thousand individual pages. 

For me, the new function serves as a 'copy and paste' set up, rather than a structured process.

I hope Confluence are taking this feedback on board and considering either reverting to the past process, or updating the new process to include the previous benefits and aspects. 

Like # people like this
Rebecca Brooks
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May 03, 2023 • edited

We absolutely need the option to split Word docs by header. This function is the primary reason that we selected Confluence for our intranet. Since the Cloud can obviously support the split on existing Word docs that are migrated to the Cloud, why would you remove this option for those who need it. 

The loss of this functionality is a huge problem for us.

We also need to be able to import Word docs to an existing page. 

What is your suggestion for your customers who are heavy users of these functions? 

Please respond. The loss of this function is holding up our conversion to the Cloud.

Like Massimo_Ranzini likes this
Ralph Janke
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May 05, 2023 • edited

There is no import on top of the page with the following plugin enabled 

Screenshot 2023-05-05 215237.png


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