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Field type "Page status" > no effect in automations when value is changed: BUG?

Filip Callewaert December 5, 2023

I have a database with a field type "Page status". 
I can change this status from the database interface. Eg. I can change "draft" into "to be reviewed". Wonderful.

Now I have an automation rule that says to send an email to the page owner when a status changes into "to be reviewed". 

When I change the status to "to be reviewed" from the page-in-edit: the mail is sent.

When I change the status from "empty" to "to be reviewed" from the database interface: this does not act as a trigger for the automation rule. Nevertheless, the status on the page has been changed. 
The audit log of the automation shows that the rule did not react. A bug? Mind that I did check: Allow rule trigger: check to allow other rule actions to trigger this rule. Only enable this if you need this rule to execute in response to another rule.

When I change the status from "validated" to "to be reviewed" -- the mail is sent. But not from 'empty field' > "To be reviewed"


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Divya Sriram
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 25, 2024

Hey Filip - this is a good question, let me check with my team on how this should work. 

Filip Callewaert January 25, 2024
0 votes
Filip Callewaert December 5, 2023

when the database field 'status' has a value, and you delete it first (click the 'cross' to delete), and then you add the status "to be reviewed": no mail is sent

when you do not delete the value, but change it > the mail is sent

empty field > "to be reviewed": no trigger

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