Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

new Cloud Confuence: "unable to communicate with server" "the connection timed out"

Greetings!

 

I set up a brand new confluence cloud, to evaluate for a new team I am on.

I was able to edit and publish one page, but on a child page, I cannot get it to save.

 

Tried in ffox and chrome. On Windows10. Everything is clean as can be.

My team is non technical, if I can't make it work, confluence is a non starter.

 

I'm on the free plan, so I cannot open this with support.

 

 

 

 

1 answer

1 accepted

0 votes
Answer accepted
Shannon Atlassian Team Nov 13, 2019

Hello Jose,

Welcome to Atlassian Community. It's nice to have you!

I noticed that you were able to get in touch with our Cloud Support team. I will be confirming the same information here.

We were able to identify that this is actually an unexpected issue and we noticed that it is affecting multiple customers. Our development team is aware of this issue and is already working on a fix for this. To keep informed on how it is going, you can check our Confluence Status Page and subscribe to it so you can receive all updates regarding this case.

Thank you for your understanding and let me know if you have any questions about that.

Regards,

Shannon

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Confluence Cloud

🏠 Say hello to the new Confluence Home!

Hi Atlassian Community, My name is DJ Chung, and I’m a Product Manager on the Confluence Cloud team. Today, I’m excited to share a new and improved version of Home. The new Home helps you ...

987 views 7 42
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you