Hello Atlassian Support,
We received an email this morning saying that our subscription is about to be cancelled. It says that the Confluence Cloud site is due for cancellation in 2 days from now, and to contact support if we want to keep using our site.
We have tried every way of getting in contact with Atlassian for the past 8 hours, with no luck. We have emailed every address we have access to and left multiple phone messages without any response.
I am the site owner and am able to see the subscription, but we are unable to make payments, request a renewal, or update our payment details. Please let us know how to proceed, because we really do not want our data to be deleted! Our entire team uses Confluence on a daily basis.
Our SEN is . I am reachable at or via email at
Thanks in advance!
Best,
Ryno Lourens
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