Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Unable to change indexing language for the Confluence Cloud on the Free plan


I've decided to try out Confluence but wasn't able to change the indexing language (I need to set it to the Russian).

The configuration page of the Confluence cloud states that

Temporarily, currently only sysadmin can change the indexing language and reindex all documents. Contact Atlassian Support if you need help.
But as a free plan user, I'm unable to create a ticket in the Atlassian Support.

I was told about a case when a ticket for a similar issue was created with the help of the Community Support. So I hope that someone can help me too.

Best Regards,

2 answers

Hi Carlos,
since it is the Free plan, unfortunately I can not open a ticket.

Best Regards,

carlosughini Community Leader Feb 28, 2022

Hey @Gregor Giataganas ,

Could you please provide me your site URL so I can try to open a ticket for you?

Looking forward to hearing from you.



0 votes
carlosughini Community Leader Feb 23, 2022

Hi Gregor,

Welcome to the community!

As you mentioned that you are using Confluence Cloud, the best approach here is to open a support request with the Atlassian Support Team.

You can create your support ticket from the support site. You will need to create the ticket using your primary technical contact so that they have permission to make the change in your system.

Let me know if you have any trouble doing that.

Kind Regards,

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events