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Suddenly I get this error when I try to login to Confluence Cloud from my Chrome browser, which is on the latest most stable up to date version.
I've tried clearing cache and cookies, rebooting, restarting chrome, and nothing works.
The support article says contact support, but they don't seem to offer that for FREE TRIALS... so why would I buy this product, if I can't login to it??
The only work around I've found is using Safari browser, but I don't find that acceptable.
Anyone have any suggestions? I would greatly appreciate it.
Hi @Jason North
Have you checked this post: https://confluence.atlassian.com/cloudkb/oops-you-ve-made-a-malformed-request-when-resetting-atlassian-account-password-900816987.html
It mentions some troubleshooting tasks.
Have you tried in Incognito on Chrome?
-Mike
Hi Mike, yes appreciate that... but I've read this entire post multiple times, tried everything, and it doesn't solve the problem at all. This is why I'm trying to figure out where to go for support? Are we really on our own here to support each other in the community... with no avenue to file a support ticket or get this resolved? I can't justify purchasing a product that doesn't work. Uggghh....
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BTW: Yes, it works in Incognito in Chrome... but I'm looking for it to work like every other cloud app... NOT only in incognito. So strange this is even a problem.
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Hi @Jason North
So it works incognito... that is interesting.
What about:
It is a frustrating problem, but I am willing to bet it has something to do with step 6.
Good luck.
-Mike
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In my case, the "Safe Torrent Scanner extension" caused the issue. I simply removed it. It also caused issues on other websites.
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Yeah, same with me.
Removing the "Safe Torrent Scanner extension" fixed the issue.
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