Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Failed to Change Profile Photo

I'm getting my Confluence Cloud space set up for my company and I can't upload a profile picture. It says "Failed to Change Profile Photo" no matter the image I chose. I'm uploading a JPG.

Any help why this is erroring out??

Thanks,

Tim

1 answer

@Tim Zykhave you tried more than one browser? What is the file size?

I tested it on my non-work PC and it uploads fine (small pic, tried multiple browsers). It must be a firewall/Corp. Security issue. Is this common and is there a way I can fix?? I worry our Corp. Security team won't help.

Yeah it sounds like an internal issue. Did you get it to work or still having problems?

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Confluence Cloud

Share your Confluence Cloud experience for a chance to win $500!

Take our 5-minute survey to win a $500 Visa gift card! Are you currently using Confluence Cloud? We want to hear from you! Fill out this quick survey about your Confluence Cloud experience so we ...

677 views 7 19
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you