Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Can't Access Manage User Page

I am a global admin of Confluence trying to remove users. I am trying to follow the instructions outlined here:, but do not see any "User Management" tab. The closest thing I can find is Security > Global Settings > Manage Groups, but that takes me to an error page that says I don't have permission to view (which cannot be correct because I am the global admin). \

Any help would be greatly appreciated!

1 answer

1 accepted

0 votes
Answer accepted

Hi @Henry Lynch and welcome to the community,

The documentation you are reading is for server/DC version of jira. Go to  and from there select your instance, and then user management. That should do it. If not, read this:

@Alex Koxaras _Relational_ We ended up needing to reach out to support to get myself added at the appropriate admin level and then had to claim our domain and merge some legacy accounts, but you got us pointed in the right direction! Thanks!

Good to know that!

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events