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Why if I enter "grossi" on the "Kudos to" search box an empty box appear ... Bug ?

Edited

Why if I enter "grossi" on the "Kudos to" search box an empty box appear and if most any other value is entered "No Results" message is displayed....

 

Is this a bug, correct ?

 

Screen Shot 2021-11-29 at 03.59.53.png

5 answers

1 accepted

2 votes
Answer accepted
Andy Gladstone Community Leader Nov 29, 2021

@Nicolas Grossi you cannot see your own name, only others! I just tested myself and typing Gladstone in my search box only returns other Gladstone's. However, I also tested with Grossi and was able to find you and give you Kudos! Thanks for contributing to the community with your questions! 

Andy Gladstone Community Leader Nov 29, 2021

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You won't find your name because you can't spend kudos to yourself!

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@Alexander Pappert I'm not asking that but thanks for your reply :)

A blank "dropdown" as a feedback to a user action is not clear.... Is that blank caused by an Error or is that blank caused by not properly handling that application state. 

@Andy Thanks for your Kudos to me and for your explanation. I personally think that this behavior is not consistent and can be improved.

Andy Gladstone Community Leader Nov 29, 2021

Agreed. Navigation and location of Kudos will certainly be something that they improve upon as it moves through the beta phase.

If I have resolved your issue I would appreciate you upvoting my answer and marking the answer as accepted. 

Question Accepted but the Bug is still there :)

Like Marjorie likes this
0 votes
Monique vdB Community Manager Dec 02, 2021

Hi @Nicolas Grossi yes this can definitely be improved! The search interface does not recognize spaces or special characters.  We have a few things in the works to address it in the future as we know this needs to be resolved before we roll out kudos to everyone.

In the meantime, we added a place on the user profile where you can go give kudos, so that is a workaround that may be helpful for you:

Screen Shot 2021-12-02 at 11.19.02 AM.png

Monique vdB Community Manager Dec 02, 2021

Oh I forgot to add: the easiest thing to do is indeed to search by last name only.  Just not your own ;) 

@Nicolas Grossi sometimes I cannot find people.  I think the search feature is a bit buggy and needs some work.  I will type in the exact spelling of a name and I receive "No results."  Frequently, I have to try different combinations to find the person I want.  Good luck, for the most part, it is pretty decent feature.

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