What does "Support Expires" mean?

What does "Support Expires" mean? 

Is my license going to be expired after december 30th 2016?


image2016-1-4 10:15:54.png

(the information of my license)

2 answers

This widget could not be displayed.

It's the date when your support expires.  You won't be able to get Atlassian to help you after that date (or upgrade to newer versions).  However, as you're on an open-source licence, it'll be renewed for free.

This widget could not be displayed.
Jim Conaty Atlassian Team Jan 04, 2016

About 60 days before the software maintenance expires, a "Renew Maintenance" link will appear on your above screenshot at my.atlassian.com. From there you'll be asked to verify your project still qualifies for the open source license, when you click "agree" a new perpetual license with 12 months of software maintenance will be generated.

Any questions, please contact us.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published yesterday in Marketplace Apps

The 7 hacks of highly successful automation

...there's anything I've learnt from working, it's that people are lazy! No offense to anyone reading this, but it's true and we can all admit it. The easier you make something for someone, the more...

99 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you