unable to link my existing BitBucket account to My Atlassian

whacky July 6, 2016

unable to link my existing BitBucket account with Atlassian.

When I try to login to BitBucket I get "wrong password error".. If I try to reset, it asks me to reset "Atlassian password".. if I reset Atlassian password I get asked "do you want to create a new BitBucket id".. I already have a BitBucket id. How do I link these two?

From yesterday I have been unable to login to BitBucket

1 answer

0 votes
Alastair Wilkes
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 7, 2016

Hi P J - When you go to reset your Atlassian account password, make sure you're entering the same email address that's presented on the upgrade screen. If you're being prompted to create a new account, you may be entering an email address that is not your primary Bitbucket email.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events