Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

"You have more users than your license allows. Pushing will be disabled"

Hi,

Not sure why I have the warning message "You have more users than your license allows. Pushing will be disabled in 22 hours". 

I counted 23 in my current Administration/Global Permissions tab. I do not see anywhere that I have exceeded 25 users.

* Updated: I have removed ONE user from stash users group. Now I have 25 users. 

Still I count 23 rather than 25. Pleasse help me to understand why I am using 25 vs 23. Where can I found the missing 2 users?

Thank you.

Barry

1 answer

1 accepted

0 votes
Answer accepted
Kat Marketplace Partner Mar 02, 2021

The best place to get support for this sort of query is by going to https://support.atlassian.com/contact/#/ and submitting a request. 

Not sure if this answer will apply...

I found the issue. I recently added two users, say A and B. 
There is a group inside Administration/Global Permissions tab called stash-users. A and B also exists in stash-users. If I removed A and B from stash-users, then the user count goes from 26 to 23. (I might have removed three users from stash-users group).
Would you please explain if I am doing this correctly? Would you please explain what is the purpose of stash-users group? I understand that it is a legacy thing with Bitbucket.
I have another four users that are duplicated in stash-users. 
Thank you.
Barry

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Bitbucket

New improvements to user management in Bitbucket Cloud 👥

Hey Community! We’re willing to wager that quite a few of you not only use Bitbucket, but administer it too. Our team is excited to share that we’ll be releasing improvements throughout this month of...

3,713 views 10 16
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you