• Community
  • Products
  • Bitbucket
  • Questions
  • "GET /mvc/error500 HTTP/1.1" c.a.c.m.a.ApplicationServiceGeneric Directory 'JIRA Server' is not functional during authentication of ''. Skipped.

"GET /mvc/error500 HTTP/1.1" c.a.c.m.a.ApplicationServiceGeneric Directory 'JIRA Server' is not functional during authentication of ''. Skipped.

After upgrading Stash to 2.0.1 (from 1.3) I get this error when cloning, and pushing.

Login to to the Stash WebApp is working as expected.

4 answers

1 accepted

Hi Thomas,

I've created a Knowledge Base article based on this case, feel free to add any comments if I missed a point or two:

Cannot Clone nor Push...

Cheers,
Ricardo

It seems to be a problem with urls that contains the username, ie: http://username@stash:7990/scm/REPO/repo.git

When cloning the same repo wihtout specifying the username it seems to be OK - but I need some solution to this since Stash itself is providing the link with username and all the cloned respositories have this as their remote...

Hi Thomas,

Adding the username to the URL is only a hint for an HTTP client (Git in this case) to use basic authentication. This results in a request that is attempting to authenticate with a blank password, before prompting for your actual password and trying again. However your user directory (JIRA) is throwing an exception on the first attempt, which shouldn't happen. There may be something wrong with the directory configuration.

To diagnose this further it would be handy to see the full stacktrace from the logs which should contain the underlying exception. You could either post that here and/or raise a support ticket at http://support.atlassian.com and attach your logs so we can help diagnose this further.

Cheers,

Charles

Thanks - I have registered an issue : SSP-548

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 06, 2018 in Bitbucket

Upgrade Best Practices

Hello! My name is Mark Askew and I am a Premier Support Engineer for products Bitbucket Server/Data Center, Fisheye & Crucible. Today, I want to bring the discussion that Jennifer, Matt, and ...

439 views 6 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you