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is bitbucket git ssh down?

Mike Vaysman
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September 18, 2023

what was connecting before is no longer connecting is ssh git down?

2 answers

0 votes
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 20, 2023

Hi Mike and welcome to the community!

We haven't had an outage affecting SSH in the last few days.

What operation is failing for you? Is it a clone, a pull, a push, or all of them?

Can you run the same command with the following variable (replace <git command> with the actual command):

GIT_SSH_COMMAND="ssh -vvv" <git command>

and post the output here? This may give us some indication of what the problem is.

Kind regards,

0 votes
Felix Linh September 18, 2023

Hi @Mike Vaysman nice to meet you and I am very excited to suggest my opinion.

Please follow below steps:

Regarding SSH, you can try the following steps:
1. Verify that the SSH service is running on the server you are trying to connect to. 2. Confirm that you have the correct SSH credentials (username and password or SSH key) and that they haven't changed. 3. Check if there are any firewall or network rules that may be blocking the SSH connection.

As for Git, you can perform the following checks:
1. Confirm that the Git repository you are trying to access is accessible and available. 2. Verify that you have the correct Git remote URL for the repository. 3. Ensure that your Git credentials (username and password or SSH key) are correctly configured. 4. Check for any network or firewall restrictions that might be blocking Git connections.


I hope this helps, even if it's only small thing.


Thank you,

Felix M.

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