getting timed out while trying to send email using email-notify pipe

[Yusuf Malak]

I am trying to send email from bitbucket pipeline using email-notify pipe. Below is the configuration for the pipe.

pipelines:

custom:

RunAutomatedRegressionTests:

- step:

name: Build

script:

- pipe: atlassian/email-notify:0.13.1

variables:

USERNAME: <USERNAME>

PASSWORD: <PASSWORD>

FROM: **REDACTED**

TO: **REDACTED**

HOST: <HOST>

PORT: 587

SUBJECT: 'Bitbucket Pipeline Notification'

DEBUG: 'true'

I am getting timed out error. Can some one help me with this please

[Ben]

Hi @Yusuf Malak 

Can you check that the host port is open by attempting to connect to it locally with the following command?

telnet yourhostnamehere.yourdomainhere.com 587

I would also suggest whitelisting our Bitbucket build environment IP addresses on the host server:

• https://support.atlassian.com/bitbucket-cloud/docs/what-are-the-bitbucket-cloud-ip-addresses-i-should-use-to-configure-my-corporate-firewall/

Please try the above and let me know how it goes.

Cheers!

- Ben (Bitbucket Cloud Support)