i signed up for an ondemand instance but the bitbucket dvcs link does not show up automatically (i.e. there was no dvcs connections active). i created a seperate bitbucket account and repo, then linked it through dvcs, but it is not reporting any commits through jira? what can we do here?
Glad you got it linked, integration won't happen automatically with a free user tier plan (as it would also put a link to Bitbucket in your app navigator).
In any case, I wanted to ensure you are referring/using the correct syntax:
Aside from that, there a few reasons why commits aren't showing up:
Symptom: The email address cannot be found in JIRA
Solution: Update email for either JIRA user or DVCS user.
Symptom: There are more users in JIRA with the same email address.
Solution: As emails are used to map to JIRA users, they should be unique in JIRA to have the feature working.
Symptom: The email address is not configured in Git or Mercurial.
Solution: User should configure an email address in .hgrc or .gitconfig.
Symptom: User doesn't have permission to log work.
Solution: Grant user permission to log work in Jira.
If none of the above suggestions corrects the problem, please open a support request at support.atlassian.comand include an example issue so that we can take a closer look.
Hope this helps!
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Bitbucket Pipelines helps me manage and automate a number of serverless deployments to AWS Lambda and this is how I do it. I'm building Node.js Lambda functions using node-lambda ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs