can not login the crowd when finished install

Connection to authentication server failed. Please review the logs for more information.

015-10-30 12:26:07,071 http-bio-8095-exec-3 ERROR [crowd.console.action.Login] Failed to connect to the authentication server, please check your crowd.properties
org.springframework.security.authentication.AuthenticationServiceException: Client with address "172.17.42.1" is forbidden from making requests to the application, crowd.
at com.atlassian.crowd.integration.springsecurity.CrowdAuthenticationProvider.translateException(CrowdAuthenticationProvider.java:301)
at com.atlassian.crowd.integration.springsecurity.CrowdAuthenticationProvider.authenticateUsernamePassword(CrowdAuthenticationProvider.java:164)
at com.atlassian.crowd.integration.springsecurity.CrowdAuthenticationProvider.authenticate(CrowdAuthenticationProvider.java:102)
at org.springframework.security.authentication.ProviderManager.authenticate(ProviderManager.java:156)
at com.atlassian.crowd.integration.springsecurity.DynamicProviderManagerImpl.authenticate(DynamicProviderManagerImpl.java:40)
at org.springframework.security.web.authentication.UsernamePasswordAuthenticationFilter.attemptAuthentication(UsernamePasswordAuthenticationFilter.java:94)
at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:211)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:110)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
at org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:50)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:106)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:87)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:192)
at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:160)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
at com.atlassian.crowd.console.filter.CrowdDelegatingFilterProxy.doFilter(CrowdDelegatingFilterProxy.java:39)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.atlassian.crowd.console.filter.LoginCsrfFilter.doFilterInternal(LoginCsrfFilter.java:47)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:106)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
at com.atlassian.crowd.console.filter.CrowdDelegatingFilterProxy.doFilter(CrowdDelegatingFilterProxy.java:39)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:69)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.atlassian.crowd.console.filter.LicenceFilter.doFilterInternal(LicenceFilter.java:59)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:106)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
at com.atlassian.crowd.console.filter.CrowdDelegatingFilterProxy.doFilter(CrowdDelegatingFilterProxy.java:39)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:67)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.springframework.orm.hibernate4.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:151)
at com.atlassian.crowd.console.filter.CrowdOpenSessionInViewFilter.doFilterInternal(CrowdOpenSessionInViewFilter.java:26)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:106)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.atlassian.crowd.plugin.web.filter.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:31)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:82)
at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:59)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
at com.atlassian.crowd.console.filter.CrowdDelegatingFilterProxy.doFilter(CrowdDelegatingFilterProxy.java:39)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:88)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:106)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.atlassian.crowd.plugin.web.filter.HttpContextFilter.doFilter(HttpContextFilter.java:34)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:501)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1040)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:607)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:314)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)
Caused by: com.atlassian.crowd.exception.InvalidAuthorizationTokenException: Client with address "172.17.42.1" is forbidden from making requests to the application, crowd.
at com.atlassian.crowd.util.SoapExceptionTranslator.throwEquivalentCheckedException(SoapExceptionTranslator.java:158)
at com.atlassian.crowd.service.soap.client.SecurityServerClientImpl.authenticate(SecurityServerClientImpl.java:239)
at com.atlassian.crowd.service.soap.client.SecurityServerClientImpl.getSoapApplicationToken(SecurityServerClientImpl.java:215)
at com.atlassian.crowd.service.soap.client.SecurityServerClientImpl.authenticatePrincipal(SecurityServerClientImpl.java:255)
at com.atlassian.crowd.service.cache.CacheAwareAuthenticationManager.authenticate(CacheAwareAuthenticationManager.java:49)
at com.atlassian.crowd.integration.http.HttpAuthenticatorImpl.verifyAuthentication(HttpAuthenticatorImpl.java:247)
at com.atlassian.crowd.integration.springsecurity.RemoteCrowdAuthenticationProvider.authenticate(RemoteCrowdAuthenticationProvider.java:50)
at com.atlassian.crowd.integration.springsecurity.CrowdAuthenticationProvider.authenticateUsernamePassword(CrowdAuthenticationProvider.java:150)
... 91 more
Caused by: org.codehaus.xfire.fault.XFireFault: Client with address "172.17.42.1" is forbidden from making requests to the application, crowd.
at org.codehaus.xfire.fault.Soap11FaultSerializer.readMessage(Soap11FaultSerializer.java:31)
at org.codehaus.xfire.fault.SoapFaultSerializer.readMessage(SoapFaultSerializer.java:28)
at org.codehaus.xfire.soap.handler.ReadHeadersHandler.checkForFault(ReadHeadersHandler.java:111)
at org.codehaus.xfire.soap.handler.ReadHeadersHandler.invoke(ReadHeadersHandler.java:67)
at org.codehaus.xfire.handler.HandlerPipeline.invoke(HandlerPipeline.java:131)
at org.codehaus.xfire.client.Client.onReceive(Client.java:406)
at org.codehaus.xfire.transport.http.HttpChannel.sendViaClient(HttpChannel.java:139)
at org.codehaus.xfire.transport.http.HttpChannel.send(HttpChannel.java:48)
at org.codehaus.xfire.handler.OutMessageSender.invoke(OutMessageSender.java:26)
at org.codehaus.xfire.handler.HandlerPipeline.invoke(HandlerPipeline.java:131)
at org.codehaus.xfire.client.Invocation.invoke(Invocation.java:79)
at org.codehaus.xfire.client.Invocation.invoke(Invocation.java:114)
at org.codehaus.xfire.client.Client.invoke(Client.java:336)
at org.codehaus.xfire.client.XFireProxy.handleRequest(XFireProxy.java:77)
at org.codehaus.xfire.client.XFireProxy.invoke(XFireProxy.java:57)
at com.sun.proxy.$Proxy379.authenticateApplication(Unknown Source)
at com.atlassian.crowd.service.soap.client.SecurityServerClientImpl.authenticate(SecurityServerClientImpl.java:235)
... 97 more

1 answer

Hi Wang,

You're facing the error described at https://confluence.atlassian.com/display/JIRAKB/Connecting+JIRA+to+Crowd+Throwing+ApplicationPermissionException - despite being a document for JIRA, the error you see in Bitbucket Server is just similar, and it's caused for not having Bitbucket's IP in the list of IPs allowed to connect to Crowd.

Please follow the resolution suggested on this document, adding Bitbucket's IP to the Remote Addresses allowed to connect to Crowd in the Application you've configured for Bitbucket on Crowd.

Regards,

Gustavo Refosco

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