bitbucket.org main page returns 500 error in Google Chrome

https://bitbucket.org main page returns 500 error in Google Chrome.

Chrome Версия 53.0.2785.143 Built on Ubuntu , running on Ubuntu 14.04 (64-bit)

bitbucket_500.jpg

Works from FF.

Also it reproduces via curl, just "Copy as curl":


$ curl -v 'https://bitbucket.org/' -H 'accept-encoding: gzip, deflate, sdch, br' -H 'accept-language: ru-RU,ru;q=0.8,en-US;q=0.6,en;q=0.4' -H 'upgrade-insecure-requests: 1' -H 'user-agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/53.0.2785.143 Chrome/53.0.2785.143 Safari/537.36' -H 'accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8' -H 'cache-control: max-age=0' -H 'authority: bitbucket.org' -H $'cookie: optimizelyEndUserId=oeu1408473768213r0.8031082903034985; __atl_path=172.24.36.106.1400332350160086; recently-viewed-repos_2653384=7424254%2C8116610%2C9157057%2C6300220%2C9050538; ajs_anonymous_id=%222178bd3b-7901-4ea3-9b1d-5392b5d8a1a7%22; __utma=254090395.525106615.1433023023.1470691106.1474745932.20; __utmz=254090395.1460809296.8.4.utmcsr=google|utmccn=(organic)|utmcmd=organic|utmctr=(not%20provided); __utmv=254090395.|1=isBBUser=true=1; optimizelyBuckets=\xf2\xac\x8d\xbd&\xb4L\xb4\xab$`\xee\x8b\xef!' --compressed
* Hostname was NOT found in DNS cache
*   Trying 104.192.143.2...
* Connected to bitbucket.org (104.192.143.2) port 443 (#0)
* successfully set certificate verify locations:
*   CAfile: none
  CApath: /etc/ssl/certs
* SSLv3, TLS handshake, Client hello (1):
* SSLv3, TLS handshake, Server hello (2):
* SSLv3, TLS handshake, CERT (11):
* SSLv3, TLS handshake, Server key exchange (12):
* SSLv3, TLS handshake, Server finished (14):
* SSLv3, TLS handshake, Client key exchange (16):
* SSLv3, TLS change cipher, Client hello (1):
* SSLv3, TLS handshake, Finished (20):
* SSLv3, TLS change cipher, Client hello (1):
* SSLv3, TLS handshake, Finished (20):
* SSL connection using ECDHE-RSA-AES128-GCM-SHA256
* Server certificate:
*      subject: businessCategory=Private Organization; 1.3.6.1.4.1.311.60.2.1.3=US; 1.3.6.1.4.1.311.60.2.1.2=Delaware; serialNumber=3928449; street=1098 Harrison Street; postalCode=94103; C=US; ST=CA; L=San Francisco; O=Atlassian, Inc.; CN=bitbucket.org
*      start date: 2016-05-03 00:00:00 GMT
*      expire date: 2018-06-22 12:00:00 GMT
*      subjectAltName: bitbucket.org matched
*      issuer: C=US; O=DigiCert Inc; OU=www.digicert.com; CN=DigiCert SHA2 Extended Validation Server CA
*      SSL certificate verify ok.
> GET / HTTP/1.1
> Host: bitbucket.org
> accept-encoding: gzip, deflate, sdch, br
> accept-language: ru-RU,ru;q=0.8,en-US;q=0.6,en;q=0.4
> upgrade-insecure-requests: 1
> user-agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/53.0.2785.143 Chrome/53.0.2785.143 Safari/537.36
> accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8
> cache-control: max-age=0
> authority: bitbucket.org
> cookie: optimizelyEndUserId=oeu1408473768213r0.8031082903034985; __atl_path=172.24.36.106.1400332350160086; recently-viewed-repos_2653384=7424254%2C8116610%2C9157057%2C6300220%2C9050538; ajs_anonymous_id=%222178bd3b-7901-4ea3-9b1d-5392b5d8a1a7%22; __utma=254090395.525106615.1433023023.1470691106.1474745932.20; __utmz=254090395.1460809296.8.4.utmcsr=google|utmccn=(organic)|utmcmd=organic|utmctr=(not%20provided); __utmv=254090395.|1=isBBUser=true=1; optimizelyBuckets=򬍽&�L��$`���!
>
< HTTP/1.1 500 Internal Server Error
* Server nginx/1.1.19 is not blacklisted
< Server: nginx/1.1.19
< Strict-Transport-Security: max-age=31536000; includeSubDomains; preload
< Date: Sun, 29 Jan 2017 12:12:50 GMT
< Connection: close
< X-Cache-Info: not cacheable; response code not cacheable
< Content-Length: 0
<
* Closing connection 0
* SSLv3, TLS alert, Client hello (1):

As i understand, problem with optimizelyBuckets cookie value. But i have nothing changed manually in browser.

1 answer

0 vote
Gary Sackett Atlassian Team Feb 02, 2017

Hi Eugene,

Our team is investigating this as a possible bug per your bug report at https://bitbucket.org/site/master/issues/13789/bitbucketorg-error-500-with-some-cookie.  Updates will be made to the report as it is investigated.

Cheers,
Gary 

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Jun 12, 2018 in Bitbucket

Do you use any Atlassian products for your personal projects?

After spinning my wheels trying to get organized enough to write a book for National Novel Writing Month (NaNoWriMo) I took my affinity for Atlassian products from my work life and decided to tr...

22,977 views 26 12
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you