bitbucket.org main page returns 500 error in Google Chrome

https://bitbucket.org main page returns 500 error in Google Chrome.

Chrome Версия 53.0.2785.143 Built on Ubuntu , running on Ubuntu 14.04 (64-bit)

bitbucket_500.jpg

Works from FF.

Also it reproduces via curl, just "Copy as curl":


$ curl -v 'https://bitbucket.org/' -H 'accept-encoding: gzip, deflate, sdch, br' -H 'accept-language: ru-RU,ru;q=0.8,en-US;q=0.6,en;q=0.4' -H 'upgrade-insecure-requests: 1' -H 'user-agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/53.0.2785.143 Chrome/53.0.2785.143 Safari/537.36' -H 'accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8' -H 'cache-control: max-age=0' -H 'authority: bitbucket.org' -H $'cookie: optimizelyEndUserId=oeu1408473768213r0.8031082903034985; __atl_path=172.24.36.106.1400332350160086; recently-viewed-repos_2653384=7424254%2C8116610%2C9157057%2C6300220%2C9050538; ajs_anonymous_id=%222178bd3b-7901-4ea3-9b1d-5392b5d8a1a7%22; __utma=254090395.525106615.1433023023.1470691106.1474745932.20; __utmz=254090395.1460809296.8.4.utmcsr=google|utmccn=(organic)|utmcmd=organic|utmctr=(not%20provided); __utmv=254090395.|1=isBBUser=true=1; optimizelyBuckets=\xf2\xac\x8d\xbd&\xb4L\xb4\xab$`\xee\x8b\xef!' --compressed
* Hostname was NOT found in DNS cache
*   Trying 104.192.143.2...
* Connected to bitbucket.org (104.192.143.2) port 443 (#0)
* successfully set certificate verify locations:
*   CAfile: none
  CApath: /etc/ssl/certs
* SSLv3, TLS handshake, Client hello (1):
* SSLv3, TLS handshake, Server hello (2):
* SSLv3, TLS handshake, CERT (11):
* SSLv3, TLS handshake, Server key exchange (12):
* SSLv3, TLS handshake, Server finished (14):
* SSLv3, TLS handshake, Client key exchange (16):
* SSLv3, TLS change cipher, Client hello (1):
* SSLv3, TLS handshake, Finished (20):
* SSLv3, TLS change cipher, Client hello (1):
* SSLv3, TLS handshake, Finished (20):
* SSL connection using ECDHE-RSA-AES128-GCM-SHA256
* Server certificate:
*      subject: businessCategory=Private Organization; 1.3.6.1.4.1.311.60.2.1.3=US; 1.3.6.1.4.1.311.60.2.1.2=Delaware; serialNumber=3928449; street=1098 Harrison Street; postalCode=94103; C=US; ST=CA; L=San Francisco; O=Atlassian, Inc.; CN=bitbucket.org
*      start date: 2016-05-03 00:00:00 GMT
*      expire date: 2018-06-22 12:00:00 GMT
*      subjectAltName: bitbucket.org matched
*      issuer: C=US; O=DigiCert Inc; OU=www.digicert.com; CN=DigiCert SHA2 Extended Validation Server CA
*      SSL certificate verify ok.
> GET / HTTP/1.1
> Host: bitbucket.org
> accept-encoding: gzip, deflate, sdch, br
> accept-language: ru-RU,ru;q=0.8,en-US;q=0.6,en;q=0.4
> upgrade-insecure-requests: 1
> user-agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/53.0.2785.143 Chrome/53.0.2785.143 Safari/537.36
> accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8
> cache-control: max-age=0
> authority: bitbucket.org
> cookie: optimizelyEndUserId=oeu1408473768213r0.8031082903034985; __atl_path=172.24.36.106.1400332350160086; recently-viewed-repos_2653384=7424254%2C8116610%2C9157057%2C6300220%2C9050538; ajs_anonymous_id=%222178bd3b-7901-4ea3-9b1d-5392b5d8a1a7%22; __utma=254090395.525106615.1433023023.1470691106.1474745932.20; __utmz=254090395.1460809296.8.4.utmcsr=google|utmccn=(organic)|utmcmd=organic|utmctr=(not%20provided); __utmv=254090395.|1=isBBUser=true=1; optimizelyBuckets=򬍽&�L��$`���!
>
< HTTP/1.1 500 Internal Server Error
* Server nginx/1.1.19 is not blacklisted
< Server: nginx/1.1.19
< Strict-Transport-Security: max-age=31536000; includeSubDomains; preload
< Date: Sun, 29 Jan 2017 12:12:50 GMT
< Connection: close
< X-Cache-Info: not cacheable; response code not cacheable
< Content-Length: 0
<
* Closing connection 0
* SSLv3, TLS alert, Client hello (1):

As i understand, problem with optimizelyBuckets cookie value. But i have nothing changed manually in browser.

1 answer

0 vote
Gary Sackett Atlassian Team Feb 02, 2017

Hi Eugene,

Our team is investigating this as a possible bug per your bug report at https://bitbucket.org/site/master/issues/13789/bitbucketorg-error-500-with-some-cookie.  Updates will be made to the report as it is investigated.

Cheers,
Gary 

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