Why the payment page was disabled?

I was trying to do the payment to upgrade my plan, but the payment page just staying in "loading", so I opened the "inspect elements" from Google Chrome and I saw the "disabled" attribute in the html of the form and after I saw the "readonly" attribute in the field of the credit card number.

Take a look in the screen shots:
Screen Shot 2017-08-18 at 6.02.06 PM.pngScreen Shot 2017-08-18 at 5.59.37 PM.png

1 answer

0 vote

Hi Thiago! I've contacted the Licensing & Billing team and let them know about your issue. They'll reach out to you today to help you processing the payment.

Let us know if there's anything else we can help you with :)



Suggest an answer

Log in or Join to answer
Community showcase
Piotr Plewa
Published Dec 27, 2017 in Bitbucket

Recipe: Deploying AWS Lambda functions with Bitbucket Pipelines

Bitbucket Pipelines helps me manage and automate a number of serverless deployments to AWS Lambda and this is how I do it. I'm building Node.js Lambda functions using node-lambda&nbsp...

716 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot