Where are my old repos? (after upgrading)

I wasn't online here for a while. So I forgot my password. I clicked the password reset button and received an email saying:

"Your Bitbucket account is in the process of being upgraded to an Atlassian account."

I proceeded and now I can't see my old repos in my "upgraded account". !

Can anyone help me ? 

2 answers

1 accepted

This widget could not be displayed.

Hi Burak,

Looks like instead of upgrading your previous account, you've just created a new one, that's why it's empty. I've checked your email address and I could see the Bitbucket account associated to it is only 4 hours old. 

Do you remember your previous username, or any other email address that could be attached to it?

Best regards,


This widget could not be displayed.

Hi Ana,

Thanks for the tip. Yes turns out i was signed up with my other email address. I solved he problem. 

However, I still find it strange that the forgot password page does not say that the given email address does not belong to an account. Instead it behaves like i really forgot my password and creates a new user. The email I received was with the subject "we always forget"  :).

A tricky way to earn new users. 



Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 21, 2018 in Bitbucket

Branch Management with Bitbucket

As a project manager, I have discovered that different developers want to bring their previous branching method with them when they join the team. Some developers are used to performing individual wo...

1,226 views 8 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you