We have moved our stash, bamboo and jira servers around

They all have new IP addresses and I need to know the files where I make config changes in Stash to point to Jira. This is because I'm now receiving the error "The remote authentication server is not available. Please try again later."

1 answer

Hi Chris,

A couple things:

  1. If you're using JIRA as the user directory you need to whitelist the Stash IP in JIRA's User Directory
  2. If you are using a FQDN and you changed the IP addresses you should be set once you whitelist the Stash IP, however, if you're using IP addresses you'll need to delete and re-create the App Links on Stash and JIRA

Try that and let us know if you're good to go.

Cheers,

Branden

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 06, 2018 in Bitbucket

Upgrade Best Practices

Hello! My name is Mark Askew and I am a Premier Support Engineer for products Bitbucket Server/Data Center, Fisheye & Crucible. Today, I want to bring the discussion that Jennifer, Matt, and ...

402 views 5 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you