User not recognized despite of SSH key

Greetings,

I work on some reposirories on BitBucket from my home and my work, with two differents computers.
On each one I set a different SSH key that I added on my account settings as "Home" and "Work", following the classic way to generate them.

Despite of these keys added to my BB profile, when I do commits from my work I appear as an "non registered" user on the project stream :

As you can see on the screenshot I can commit but my profile seems to be unknown.
I use the same workflow on GitHub without any problems.

Any idea? :)

2 answers

0 vote
Jesse Yowell Atlassian Team Aug 06, 2013

Hi Nicolas,

Make sure you've added your name and e-mail address at work like such:

git config user.name "FIRST_NAME LAST_NAME"
git config user.email "MY_NAME@example.com"
and verify the settings with:

cat .git/config

Also, make sure the e-mail address you use is confirmed on your account (Avatar > 'Manage account') and
it is the same that is in your git config file: https://confluence.atlassian.com/display/BITBUCKET/Set+your+username+for+Bitbucket+actions

Cheers,

Jesse

0 vote
Jesse Yowell Atlassian Team Aug 06, 2013

Hi Nicolas,

Make sure you've added your name and e-mail address at work like such:

git config user.name "FIRST_NAME LAST_NAME"
git config user.email "MY_NAME@example.com"

and verify the settings with:

cat .git/config

Also, make sure the e-mail address you use is confirmed on your account (Avatar > 'Manage account') and it is the same that is in your git config file: https://confluence.atlassian.com/display/BITBUCKET/Set+your+username+for+Bitbucket+actions

Cheers,
Jesse

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Jun 12, 2018 in Bitbucket

Do you use any Atlassian products for your personal projects?

After spinning my wheels trying to get organized enough to write a book for National Novel Writing Month (NaNoWriMo) I took my affinity for Atlassian products from my work life and decided to tr...

23,028 views 26 12
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you