It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

User limit error when not reached

I have tried adding users to a repository. Initially, I added the users via their email address but I could not grant them write access. So, I removed them, from Settings, then tried adding them via their bitbucket usernames. I have not been able to add them since I keep getting `User limit reached - upgrade your plan` yet the repository only has three users. What's up with this?

1 answer

1 accepted

0 votes
Answer accepted
Ana Retamal Atlassian Team Nov 24, 2017

Hi Aswa! Are you adding them to your Bitbucket Cloud account? I've checked the Bitbucket account associated to this email address and I could see you have already 5 users. Can you check again and make sure you deleted the previous ones correctly?

If you were referring to a different account, let me know and I'll have another look. 

Cheers!

Ana

Thanks, I already found out that the limit applies to the whole account and not to a specific as I earlier thought

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Bitbucket

Contest: Share your custom Bitbucket Pipe and win

Announced in this blog, this holiday season we’re celebrating all things CI/CD and between now and the end of 2019 we’ll be showcasing content, use cases, feature announcements and more. One featur...

553 views 2 4
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you