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I have 1 user who is no longer receiving email notifications. It looks like all the settings should be correct, his email is showing properly, and checking the email logs shows that nothing looks to be sent.
Can you please provide the first name of the user that is having the issue so we may investigate this for you?
We have access to the user list on your workspace so we can find them based on this (please do not share any other personally identifiable information as this is a public forum).
Alternatively, this workspace is a premium workspace so you can also raise a ticket with us directly on https://support.atlassian.com/contact
- Ben (Bitbucket Cloud Support)