Upgrade license to higher user tires


I have a question related to licensing and need some helps from you guys.

Is there any compensation on upgrading license to higer user tiers? Should we pay for the hole new payment again in case of upgrading license to a higher user tiers(upgrade Bitbucket from 250 to 500 users with a price of 11,000$), regardless that our license is recently purchased?


Really appreciate your helps,

Anh Le

1 answer

0 vote

When you purchase a higher tier, your existing accounts are taken into account and you pay the difference between the current and new tier.  Go to the my.atlassian account that bought the current licences and upgrade from there.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Piotr Plewa
Published Dec 27, 2017 in Bitbucket

Recipe: Deploying AWS Lambda functions with Bitbucket Pipelines

Bitbucket Pipelines helps me manage and automate a number of serverless deployments to AWS Lambda and this is how I do it. I'm building Node.js Lambda functions using node-lambda&nbsp...

1,750 views 1 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you