Hi @Asher Azad and welcome to the community!
Your email was indeed in one of our suppression lists, as we attempted to send an email at a time that it was not operational.
I went ahead and removed this email address from our suppression list.
Could you please try requesting a new password reset email now?
A new email needs to be requested, as the previous ones were dropped.
Just a heads up, I removed your email from your post to protect your privacy.
Kind regards,
Theodora
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.