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Unable to review password recovery email

Edited

Hi,  I have another bitbucket account "<email_removed>". I am unable to receive the password recovery email. I am trying to login from months but the problem persists.

Might be my email stuck in your bounce list. 

Please help me in this regards. 

1 answer

0 votes

Hi @Asher Azad and welcome to the community!

Your email was indeed in one of our suppression lists, as we attempted to send an email at a time that it was not operational.

I went ahead and removed this email address from our suppression list.

Could you please try requesting a new password reset email now?

A new email needs to be requested, as the previous ones were dropped.

Just a heads up, I removed your email from your post to protect your privacy.

Kind regards,
Theodora

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