Unable to make a purchase of standard plan on bitbucket

Hey all,

I want to upgrade to standard plan from the free plan.
I have filled in all details for buying, except it is not recognizing state/ province for India. I am trying delhi, delhi-ncr , new delhi but still the purchase button is disabled.

2 answers

2 accepted

1 vote
Jeremy Mooiman Community Champion Sep 04, 2017

Dear Devops,

That is indeed quite strange. Can you send me a screenshot of the error message that you receive when typing the input?

As a last ditch effort; You could also contact Atlassian Support directly for this might have to do with your account details and such.

https://support.atlassian.com/contact/#/

Friendly Regards,

Jeremy Mooiman

I have found a solution to it by checking the bitbucket request API from browser console. Basically, it is the state code and not name of the state.As an example, for Delhi, India it was "DL".

The similar response was received by me from bitbucket support staff against the ticket I created for the same.

Suggestion : 
I would like to request bitbucket team to provide helpful suggestions for the same. Right now, it is very difficult to identify the correct value. Bad UX, I would say.
 

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