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Unable to login Bitbucket - We couldn’t log you in

Mansour Alotaibi
I'm New Here
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July 6, 2023

Hi,

i am getting following error when login to bit bucket account.

 

"You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again."

1 answer

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Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 10, 2023

Hi @Mansour Alotaibi and welcome to the community!

Your Bitbucket Cloud account was set to inactive which I believe is the reason for the error you were seeing.

I went ahead and reactivated it, could you please try to log in now and let me know how it goes?

Kind regards,
Theodora

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