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The remote authentication server is not available. Please try again later.

Markus Zimmerberger September 28, 2017

Hi, our admin has terminated our proxy-server and afterwards he asked me to reboot our Confluence/Jira host. I did that, and now bitbucket (which is hosted on a different server) doesn't allow any user to logon anymore...

1 answer

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Christian Glockner
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 29, 2017

Hi Markus,

If your authentication server isn't currently reachable you will need to log into Bitbucket Server using a local user account so you can correct the authentication settings.

If you don't know the password of a local user, you can follow the Lockout recovery process to gain access again.

Cheers,

Christian

Premier Support Engineer

Atlassian

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