The remote authentication server is not available. Please try again later.

Hi, our admin has terminated our proxy-server and afterwards he asked me to reboot our Confluence/Jira host. I did that, and now bitbucket (which is hosted on a different server) doesn't allow any user to logon anymore...

1 answer

This widget could not be displayed.

Hi Markus,

If your authentication server isn't currently reachable you will need to log into Bitbucket Server using a local user account so you can correct the authentication settings.

If you don't know the password of a local user, you can follow the Lockout recovery process to gain access again.



Premier Support Engineer


Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 21, 2018 in Bitbucket

Branch Management with Bitbucket

As a project manager, I have discovered that different developers want to bring their previous branching method with them when they join the team. Some developers are used to performing individual wo...

1,320 views 8 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you