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The TLS connection was non-properly terminated ?

Hi I used bitbucket since 2 years now and it has been always a pleasure. Since two weeks I got a warning when pulling from bitbucket, that the IP will change soon.

I think this happend now. If I try to

git pull origin master

I get

fatal: unable to access '':
gnutls_handshake() failed: The TLS connection was non-properly terminated.

 Do I have to change the IP somewhere? What do I need to do?

1 answer

0 votes
Ana Retamal Atlassian Team Aug 03, 2018

Hi Adam, welcome to the Community!


There seemed to be an issue when users tried to reach Bitbucket via IPv6, they were getting an SSL/TLS handshake issue. As a workaround we suggested them to disable IPv6 or to use the "–4" flag.

Our engineers have now reverted the IPv6 part of DNS change and the services and handshake should be restored. For more information please refer to our Status page:

Can you confirm if the connection issue is resolved from your side? 

Kind regards!


I'm getting the same error when trying to git clone from a machine running Debian Stretch:

$ git clone
Cloning into 'blah...
remote: Not Found
fatal: unable to access '': GnuTLS recv error (-110): The TLS connection was non-properly terminated.

Same error if I try the `-4` or `--ipv4` flag.

Edit: my mistake, I had a typo in the repo name - surprised to get this error message for that eventuality!

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